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Questions & Answers

The questions builders ask before they sign up.

Honest answers, no fluff. If something isn't here, email admin@axiomqx.com - you'll get a real answer, not a ticket queue.

01 - About

About AXIOM QX

AXIOM QX is the operations layer for residential construction. It runs your client portals, sub portals, selections, and project visibility - on top of the Smartsheet you already use. It's the missing face that ties your project to the people who need to see it.

Residential builders, remodelers, and custom home contractors who already use the right tools for the right job - QuickBooks, FreshBooks, or whatever you already use for accounting, Pipedrive or HubSpot for CRM, Smartsheet for scheduling - and want one more sharp tool that handles the parts those don't.

02 - Approach

How AXIOM is Different

No. We chose not to be all-in-one. Many all-in-one platforms try to do many things, and few do all of them well. AXIOM focuses on one thing - construction operations - and does it well.

No. Keep QuickBooks, FreshBooks, or whatever you already use. We don't touch your accounting. Your accounting tool is best-in-class at what it does. We don't try to replace it.

No. Keep Pipedrive. Keep HubSpot. Keep whatever you use. CRMs are a solved problem - the specialists already do them well. AXIOM is for what happens after the deal is signed.

No. Your files live where they live. AXIOM reads your project documents from Smartsheet attachments - and you stay in control.

Because doing many things often means doing few of them well. You wouldn't hire one sub to do framing, electrical, plumbing, and tile. The same logic applies to your software. The right tool for the right job.

03 - Smartsheet

Smartsheet

Yes. AXIOM is built on top of Smartsheet. Your project data lives in your Smartsheet account, not ours.

You'll be running in a few hours. Smartsheet is a Gantt and a spreadsheet - most builders pick it up quickly. We provide a complete set of training videos to walk you through each step.

Yes. Smartsheet is a separate subscription, around $72 per month for 3 users on the Business plan. You pay them directly. AXIOM is the layer that turns it into a construction operations system.

04 - Day to Day

Day-to-Day Use

Yes. The client portal is fully mobile. Your client gets a link and a 4-digit PIN - no app to download, no account to create. They tap the link and they're in.

Yes. Subs get a private link delivered by email. No account, no password, no friction. They click and they see what they need to see.

A new client portal deploys in under a minute. Your full account is set up the same day you sign up. There's no bootcamp, no certification, no 3-day training trip required.

05 - Trust & Data

Trust & Data

AXIOM has been running in production at a real residential construction company for five years before we sold a single subscription. Twenty-plus contractors have used it on real jobs. This isn't a startup launch - it's the commercialization of a system that's already been proven.

In your Smartsheet account. Not ours. AXIOM operates on a zero-data-custody architecture, meaning we don't persistently store your project data, documents, or client information. AXIOM only keeps minimal builder account configuration and security data needed to operate the service. We're a display layer that reads your Smartsheet in real time. The patent on this architecture is pending.

You take 100% of your data with you. It was yours from the start - it lives in your Smartsheet account. When you cancel AXIOM, your Smartsheet stays as it was. Nothing to export. Nothing to migrate. Nothing to lose.

Yes. Authentication is handled by Clerk (SOC 2 Type II certified). Payments are handled by Stripe (PCI DSS Level 1). All connections are encrypted. We don't store passwords, payment cards, or sensitive client data. Because we don't persistently hold your project data, there's minimal exposure. We store only builder account configuration - never your schedules, client records, or files.

06 - Pricing

Pricing & Terms

One plan: $399 per month. Introductory offer. Everything included. Unlimited users. No per-user fees, no per-project fees.

No long-term contract. AXIOM is month-to-month. Cancel anytime.

No. No setup fees, no onboarding fees, no per-user fees, no per-project fees. The monthly subscription is the price.